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Sam Knight Named Gold Product Expert

Updated: May 6, 2023

It’s an honor to announce I have been named a Gold Product Expert for Google Business Profile (formerly Google My Business).

I’ve been utilizing the Google Help Community for years to troubleshoot issues for clients. I remember my first time helping an enterprise client with bulk verification of GMB. It was confusing and I found myself in a roundabout with Google support. The Google Help Community was my lifeline.

After years as a frequent reader on the platform and a “power user” of GMB, I decided to give back and use my knowledge to help other businesses on the community solve their problems with their Google listing. I know firsthand how frustrating (or devastating) it can be when things go astray with your Google listing, a primary driver of new business.

After more than a year of volunteering to help businesses with complex issues such as bulk verification, suspensions, review attacks, missing reviews, and more, Google has rewarded me with the fancy title of Gold Product Expert. Pretty neat, huh?

But what’s it mean? It’s more than just a title.

  • Exclusive access to Googlers and the ability to escalate issues

  • Virtual Hangouts with Googlers and other Product Experts for product updates

  • Opportunities for Beta Testing

  • A profile and bio on Google’s Product Expert directory.

And there’s more. Aside from the official title, it’s an indication of my depth of knowledge of Google Business Profile & Local SEO. I don’t like claiming myself to be an expert, as I’m always learning in the ever-evolving SEO world. However, it’s nice to have Google themselves designate me as an expert.

I understand not only the technicalities of Google policies, but I have years of experience analyzing hundreds, if not thousands, of Google listings.

I know what it takes to get in the Map Pack. I’ve done it for countless clients.

Are you having issues with your Google Business Profile? Looking for more calls or foot traffic from your Google listing? Contact me today for a free discovery call. Let’s work together.

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